Refund policy

Some items in our store are fulfilled through our dropshipping partner, Trendsi. Because these products ship directly from their warehouse, the return process is slightly different from our standard Lexie returns.

Eligibility

Returns for Trendsi‑fulfilled items must be requested within 7 days of delivery.
Items must be unused, unworn, and in original packaging.
Final‑sale, clearance, and seasonal items are not eligible for return.
Trendsi does not accept returns for sizing issues unless the item arrived incorrect or defective.

Damaged, Defective, or Incorrect Items

If your Trendsi item arrives damaged, defective, or not what you ordered, contact us within 48 hours of delivery. We will submit a claim with Trendsi on your behalf. Once approved, Trendsi will issue a refund or replacement at no cost to you.

How Trendsi Returns Work

Trendsi does not require items to be shipped back for most approved returns.
Once your claim is approved, a refund will be issued directly to your original payment method.
Refund processing time is typically 3–7 business days after approval.